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“Dee Electronics has consistently proven that they are not simply a ‘vendor’, ‘supplier’ and/or distributor.  They take the time to understand our goals and objectives with each project they proactively go after or project we ask for their assistance on.  Their focus on our efficiency and their own efficiency proves time and time again to garner the best results.  Recently our plant was in a line down/product out scenario based on a component that the previous vendor (not Dee Electronics) informed us had gone obsolete.  We did not have the full details on the manufacturer or manufacturer part number of the component we had been purchasing.  We sent Dee a couple of photos and a sample hoping they could assist.  There were no clear markings on the part however Dee, being the sourcing experts that they are, was able to find the manufacturer in Germany and verify the part was not obsolete.  Additionally, Dee located immediate stock stateside as well as immediate stock on a very similar part from the same manufacturer that Dee shipped a sample overnight to our Lead Electrical Engineer for review and acceptance.  Dee followed up even outside of normal working hours to keep traction on this project.  Dee was able to send in samples very quickly and once our Engineering department approved their samples they had production parts arrive the very next day. ‘Talk about Service’. Dee Electronics takes and operates with our ‘problems’ as ‘golden opportunities’.  We appreciate the fact that we have a VALUE ADDED INTEGRATOR like Dee Electronics on our side as they bring value to the table each and every day.  Any OEM that does not take the time to listen and understand the difference Dee Electronics makes is missing out on a very good thing.”
Bill Hammers, Assoc Supply Manager


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